The core every organization runs on.

Yes - and that's the point. Project portfolios (PPM) and the IT service desk (ITSM) run on a single core, sharing the same identity, workflow engine, SLAs, roles and audit trail. You stop paying for, integrating and reconciling two separate tools, and your delivery and service teams finally work off the same source of truth.

It is bilingual by design. Every screen works in both Arabic and English with proper right-to-left layout, mirrored components and localized dates and numbers - not an afterthought translation layer. A user can switch languages at any time without losing their place.

Yes. Build each workflow visually: define the states, who approves at each step, and conditional routing (for example, skip a review below a threshold). It supports manager and multi-step approval chains, automatic routing to the right team, and delegation when someone is away - all without writing code or running a services project.

You set SLA targets and business hours per request type. Nawat tracks the clock through every step, predicts breaches before they happen, and surfaces at-risk work so teams can act early. Whole-ticket and per-step SLAs are both supported.

Enterprise SSO, LDAP and SAML, Nafath national sign-in, and multi-factor authentication - with the MFA policy configurable per organization. Directory and SSO users are shadowed and governed in Nawat automatically, so access stays consistent with your identity provider.

Role-based access goes down to the individual feature and view, with roles assigned per workspace. You can define custom roles, restrict dashboards, and scope every report to what the viewer is permitted to see.

Yes. Start with one team and grow to thousands of users across departments and entities - same platform, no re-implementation. Workspaces, boards and roles keep large rollouts organized without slowing small teams down.

On the Enterprise plan, yes - your own logo, colors and subdomain, so the platform looks like part of your organization to every user.

Start free in minutes and invite your team, or book a demo and we'll walk you through a setup mapped to how you work - including an enterprise rollout if you need one.